Now click OK!
Tech Support: “All right. Now click ‘OK’.”
Customer: “Click ‘OK’?”
Tech Support: “Yes, click ‘OK’.”
Customer: “Click ‘OK’?”
Tech Support: “That’s right. Click ‘OK’.”
Customer: “So I click ‘OK’, right?”
Tech Support: “Right. Click ‘OK’.”
Pause.
Customer: “I clicked ‘Cancel’.”
Tech Support: “YOU CLICKED ‘CANCEL’???”
Customer: “That’s what I was supposed to do, right?”
Tech Support: “No, you were supposed to click ‘OK’.”
Customer: “I thought you said to click ‘Cancel’.”
Tech Support: “NO. I said to click ‘OK’.”
Customer: “Oh.”
Tech Support: “Now we have to start over.”
Customer: “Why?”
Tech Support: “Because you clicked ‘Cancel’.”
Customer: “Wasn’t I supposed to click ‘Cancel’?”
Tech Support: “No. Forget that. Let’s start from the top.”
Customer: “Ok.”
I spent the next fifteen minutes re-constructing the carefully crafted setup for this lady’s unique computer.
Tech Support: “All right. Now, are you ready to click ‘OK’?”
Customer: “Yes.”
Tech Support: “Great. Now click ‘OK’.”
Pause.
Customer: “I clicked ‘Cancel’.”
—Â
Ahahahahahahahaha ang kuleeeeeet!!!!
Maraming salamat kay Crissytots para sa kwento nyang ito!
Categories: call center, true to life Tags:
Sa isang Call Center!
Hindi ko alam kung totoo to pero nakakatawa talaga. Salamat kay Roxanne para dito!
Agent: Is that “P” for ping-pong?
Customer: No, it’s “B”!
Agent: Oh, “B”, for Bing-Bong!
Categories: ay sablay!, call center Tags:
Mark? Marc?
Sa isang call center
Agent: Hi may I have your name please?
Caller: Mark.
Agent: Is that Mark with a “C” or with a “K“?
Caller: With an “M“!
–
Thanks for the story Nucha
Categories: ay sablay!, call center Tags:
Natanggap kaya sya?
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Siguradong dinugo ang ilong ng babaeng ito.
 –
Salamat kay Rexler para sa essay na to! Tanong Rexler: How’d you get your hands on this one?
Categories: call center, true to life Tags:



